What should you do if you see a coworker violate protocol?
Correct!
Wrong!
Report the incident following procedure.
How do you resolve a conflict between team members?
Correct!
Wrong!
Listen and mediate a solution.
What to do when instructions are unclear?
Correct!
Wrong!
Ask for clarification.
You arrive at a chaotic scene. What’s first?
Correct!
Wrong!
Assess for safety before acting.
What is a good way to handle a complaint?
Correct!
Wrong!
Stay calm and listen actively.
How to prioritize multiple tasks?
Correct!
Wrong!
Handle the most urgent first.
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What is a key part of teamwork?
Correct!
Wrong!
Good communication and cooperation.
How should you react to criticism?
Correct!
Wrong!
Accept it constructively.
What is the best way to solve a recurring problem?
Correct!
Wrong!
Analyze the cause and fix it.