Why is confidentiality important?
Correct!
Wrong!
It builds trust and protects client and animal information.
How should concerns be addressed?
Correct!
Wrong!
With empathy, clarity, and timely follow-up.
What is a key ethical principle?
Correct!
Wrong!
Act in the best interest of the animal.
What promotes effective communication?
Correct!
Wrong!
Active listening and open body language foster trust.
Why document client interactions?
Correct!
Wrong!
Provides a legal and clinical record.
How should mistakes be handled?
Correct!
Wrong!
Report them honestly and seek resolution.
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When should informed consent be obtained?
Correct!
Wrong!
Before starting any treatment plan.
What role does empathy play?
Correct!
Wrong!
Improves client satisfaction and animal care.
Why maintain boundaries?
Correct!
Wrong!
To ensure professional, ethical, and effective care.